← Back to Nitrify

Support

Help, feedback, bug reports — all welcome.

Get in touch

The fastest way to reach me is email. I read every message.

Email: [email protected]

Please include your iOS version and a brief description of what happened. If the app misbehaved, a screenshot helps a lot.

How does the cycling stage work?

Nitrify reads your logged ammonia, nitrite and nitrate over time and classifies where your tank is in the nitrogen cycle: establishing ammonia, nitrite spike, finishing, or fully cycled. It needs at least two readings to see a direction, and it gets sharper the more you log.

How does the cycling prediction work?

Once there's enough data (about five readings over ten or more days), Pro fits your nitrite decline and extrapolates a date range for when the tank should finish cycling. It's a guide, not a guarantee — every tank is different — but it anchors to your actual trend, not a generic "wait four to six weeks."

What do Safe, Watch and Act mean?

Every reading is compared to typical freshwater community-tank ranges. Safe is within range, Watch is mildly out, Act now is clearly unsafe. Free shows the overall verdict for your latest reading; Pro shows every parameter with its target range and a plain reason. Note that during cycling, ammonia and nitrite are high by design — the stage card gives that context. This is general guidance, not a diagnosis.

What's the dilution preview?

When you log a water change, Pro shows what that percentage change does to your accumulating pollutants — for example, a 50% change taking nitrate from 58 down to about 29 ppm, moving it from Act to Watch. It's honest math on nitrate, ammonia, nitrite and phosphate (the parameters a water change actually dilutes).

How do maintenance and dosing work?

The Care log (reached from Home) holds two things: recurring maintenance tasks like filter cleans and plant trims — mark one done and Pro tracks the next-due date — and a free-text dosing log for dechlorinator, fertilizer or treatments (product, amount, date). There's no product database; you log what you actually use.

How many tanks can I track?

Free tracks one tank. Pro unlocks unlimited tanks with a switcher under the wordmark so you can flip between them with a tap. Each tank keeps its own readings, schedule, and history.

Can I sync across my devices?

Yes — sign in to iCloud with iCloud Drive enabled and Nitrify syncs your tanks and readings across your own Apple devices automatically. No account, free for everyone.

What's in Nitrify Pro?

Pro is a one-time $6.99 unlock (no subscriptions, ever) that adds:

  • Cycling completion prediction
  • Reversal / danger alerts
  • The full per-parameter safety breakdown
  • Unlimited tanks
  • Water-change, maintenance & dosing scheduling with reminders, custom cadence, and the dilution preview
  • The photo journal timeline
  • Home-Screen widget and CSV export
  • Full history (Free shows the last 30 days)

Free always includes: logging, the cycling stage, the overall safety verdict, one tank, iCloud sync, theme, and reminders.

How do reminders work?

Settings → Reminders. Turn on test, water-change, or maintenance reminders and Nitrify schedules a local notification at a time you choose. Nothing fires in the middle of the night.

Where do my photos go?

Photos you attach to a test are downscaled, stored locally in the app's database, and synced via iCloud if enabled. They never leave the Apple ecosystem and are never uploaded to any server of mine.

How do I export my data?

Pro unlocks CSV export. Settings → Data → Export CSV. You get one row per reading with every parameter and an ISO-8601 timestamp — open it in any spreadsheet.

Can I edit or delete a reading?

Yes — tap any row in History to open the edit sheet, or swipe to delete. The same goes for water changes, maintenance tasks, and doses.

Is Nitrify a substitute for a vet?

No. Nitrify interprets water chemistry against general ranges; it is not a diagnosis of your specific water or livestock. If your fish are unwell, consult an aquatic vet or a trusted fish store.

Is there an Android version?

Not yet. Nitrify is iOS-only. If demand is there, Android may follow — but the priority is making the iOS version great first.

Refunds

In-app purchases are handled by Apple. To request a refund, use reportaproblem.apple.com. I don't have the ability to issue refunds directly — only Apple does.

Feature requests

Always welcome. Send them to [email protected]. I track them all and prioritize based on what keepers actually need.